IT Support Technician

EA Technology ISI Limited

Reporting to: IT Manager

Work arrangement: Permanent, full time based at Capenhurst site Travel as and when required to remote locations

Salary: c£30k + excellent benefits

Following continued growth there is demand for an IT Support Technician to provide remote and desk side support for the Corporate IT network.

Overview of Main Responsibilities:

• Configure and repair workstations
• Support the Company’s security protocols
• Liaise directly with end users
• Work in conjunction with third party suppliers and support companies
• Deal with faults in order of priority in conjunction with and as directed by other members of the IT Team
• Provide 1st and 2nd line support to the business
• Support Windows
• Administer Active Directory

Academic/Knowledge Required:

• A minimum of 5 years’ experience of supporting Sharepoint, Crystal Reports, WMware, HP storage and Cisco switches and firewalls is essential.
• A Microsoft Certified IT Professional and advanced knowledge of MS Office would be an advantage but is not essential
• Excellent communication and problem solving skills with strong customer service skills.
• The ability to work with people in a team environment, proactive with a methodical and structured approach.

Posting Date: 17th February 2012
Closing Date: 29th February 2012

If you are interested in applying for the above vacancy, please send a CV and covering letter quoting reference number 1054 to Janette.Robinson@eatechnology.com by the closing date specified.