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International Product Support

Product Support Main
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Product Support Main
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Customers can expect an excellent level of front line service from EA Technology’s offices and distributors. These are now backed up by our specialist Product Support Team.

Based in Capenhurst, UK, the Product Support Team includes highly trained engineers, with access to video conferencing, online and telephone communications. This enables them to provide personal support to customers worldwide, while physically looking at products together and talking through any issues.

SERVICES

  • Technical answers ref. the application, installation, operation and maintenance of products
  • Advice on interpreting instrument readings and data
  • Supplying up-to-date product manuals and software
  • Fault reports
  • Arranging product demonstrations
  • Arranging site visits by engineers, including help with installation
  • Collating product suggestions and enhancements, so we can keep improving products
  • Training requests
  • Complaint resolution

Contact The Product Support Team

EA Technology Ltd
Capenhurst Technology Park
Chester
CH1 6ES
UK

Telephone: +44 (0)151 3472293

Freephone: 0800 032 6657 (free from UK landlines)

Email: product-support@eatechnology.com

For more details please contact: 0800 028 7243 or email sales@eatechnology.com
 

Copyright © EA Technology 2013. All rights reserved.
EA Technology Limited, Capenhurst Technology Park, Capenhurst, Chester, UK, CH1 6ES.
Registered in England No. 2566313; VAT No. 945614214
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